I have been using the WSR for almost a year now and disagree with the comment on service from World Space - I did have a problem a couple of months after I got the receiver, so I made a call to the number that says "Customer Care" and I was pleasantly surprised with the prompt replies to my queries including them informing me that the code had been changed and in giving me the new code and lo and behold, Orbit Rock was rocking again. World Space sends in regular news by post and by mail if one opts for it. Music is life - Get World Space and you'll live it.