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hi
by on Jul 24, 2007 02:54 AM

dear mam
I am a Trainer in a Bpo in New Delhi India well in my company its the third party collections that we work for. and the training only happen related to the process but i also want my trainees to have some knowledge about soft skills can you help me out how to start of

Daniel Rebello
Id:daniel_anthony1982@yahoo.co.in

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6 'soft' ingredients for success