how can you say that there is no future in callcenters? For your information friend of mine joined a callcentre 2 years ago. his starting salary was RS8,000. He got a promotion in 6 month. His salary increases to RS12.000.In another 6 months period it raises to RS18000.In another 1year period he become assistant manager. He is now getting around RS30,000(including perks and incentives). And guess what he has got a diploma in hotel management His classmates are working in hotels and most of them are getting half of what he is getting. SO my dear Shilpa Sheth your article lacks reality and is more of your personal views. You have said that Rohan could have become an independent hotelier one day, what about my friend, couldn't he become a callcenter owner one day?