I too had a bad experience with ICICI. As i was buying my a house for the first time and was not fully aware of the procedures of home loan i was misguided by one of the DSA of ICICI who assured me getting the required amount sanctioned by ICICI and asked me to deposit Rs 5000/- as processing fee.
Firstly i was given assurance of getting loan more of what i was expecting but when i did my registration and stampduty i was told that they wont give me loan beyong 8 lacs though my eligibility was comong to 14lacs only because i had shown my falt amount as 8.5 lacs and they said they will not go beyond 7 lacs for me. But the DSA only asked me to make an agreement of 8.5 lacs for my flat and after which he put up his hand and told me he cant do anything.
I then approached other bank who gave me the required amt but when i asked ICICI and the DSA for clarification all of them ignored me and also my 5000 Rs was gone for a toss.
Its almost 1 year now ... i read ur story now so just thought of sharing my bad experience with u which i had with ICICI.