I am an unitiated BPO strategist and Efficiency expert. I understand that you intend to start off with transaction based processing jobs. The question that any client would ask is "What's in it for me!!!" Do you have Business Analytics capabilities to propel your business and attract clients? Do you have any special CIC softwares to embellish the services that you offer? What is the seating space that you have? How good is your Disaster Recovery system (if you have any)?
