I had a horrible experience with a trainer in a call center, he could not even speak proper english, the person Gaurav Bawa from Vanguard (allserve) used to teach not only in wrong english (for example, according to him the word 'having'only means 'having food' and nothing else. So funny. He also had big problems with using past and present participle) but also he was extrmely racist in his nature and would not give scope to the person he does not like.
So, on floor, during making calls the persons he does not like would get more troubles than avaerage ones. And he made those poor fellows leave the organisation in no time. I know so many people who have left the organisation just because of him.
