I respect Zia Sheikh's article trying to lure people into the Call Centre industry.But to be frank enough Infowavz is an outbound call centre and the pressure at work at such a place is worse,if you do not meet the target you go home with tension,and come back to work again with tension of having to make sales!Is all that worth it!Its better to settle in for an inbound process at that rate or the back office which is pretty much relaxed.The article wherein the young lad mentioned he would never work in a call centre again is agreeable.Its only for the money people work for not anything else.Where growth is concerned its working smart not hard.Lot of politics and you got to be a good player at that and then leave the ball at your managements court else quit.Taking calls in the long run does cause a saturation point,i've seen severe cases of people suffering from laryngitis,food poisioning etc,and it does affect the health of the person.Team leaders,team coaches etc have no mercy on the associates,they treat them like slaves,lot of overtime is extracted with nothing extra being paid to the poor associate.The team leaders,team coaches etc get paid for doing no work at all!
