Quality is not a one person's responsibility. It is everyones responsibility. If each of the persons involved involved in supply chain does his job strictly according to the requirements expected from his end, these kinds of situations/recalls can be avoided. It is only when there is gap in understanding between the specifications expected of a product by the brand owner and the contract manufacturer, that product deficiencies arise. Of course, it is the joint responsiblity of both brand owner and contract manufacturer to agree to a set of product quality defining specifications, and also the test methods to be followed( including the validation methodology of test methods). Once these are agreed to and formalised, implementation of these and rigorous adherence by the contract manufacturer should be ascertained by the brand owner. Regarding the case of Indian textile exporter losing huge order because his cotton shirts had been treated with unapproved/banned chemicals during their treatment process, it is clearly the fault of the exporter. Since his credibility and the continuation of business was hinged upon the quality of goods being supplied by him, he should have conducted these tests by himself and rejected the goods here itself rather than shipping them and then facing recalls. In case of chinese recalls, it is also possible that the brand owners may have been aware of the deficiencies but still overlooked the issue for commercial considerations.
RE:Lessons from China's recall episode
by VENKATARAMAN RAMACHANDRAN on Sep 04, 2007 05:27 PM Permalink
You have rightly said; every individual in his capacity should follow the laid down procedures strictly, so that tthe quality will come on its own. Just- BEHAVE YOURSELF - If everyone in the production floor follows this simple phrase, then it would be excellent for everyone in the world to enjoy everything.
Don't count your chickens before they are hatched (like SHEIKHCHILLI.) The Westerners have this habit of finding some Bakra Country, puffing it up beyond limits as a Marketplace/ Export Commodity & then one day, when the Bakra cannot milk properly, butcher it. So don't start jumping at the prospects that China's Loss will be India's Gain.
RE:Beware!
by Prof R K Gupta-India on Sep 04, 2007 05:31 PM Permalink
what you want to tell?could restate please.I could not undrstnd anything except Bakra and milk.
