Quality needs to be implemented in a holistic way across all levels of the organization in letter and spirit. However, inspite of institutionalizing processes it is the people who run the processes. Thus it is imperative to identify leaders or to say leaders who understand and implement quality at their own hierarchy level. I agree with the authors that it is important to first cultivate a quality attitude amongst the team, thus the training of quality is a very delicate matter. Secondly the authors have rightly pointed out that it is the top level management needs to be groomed first because they knowingly or unknowningly create the biggest hurdle for quality establishment. An organization which has not implemented the concepts of quality will always face a hate-change mindset when quality concepts are brought in. The people of such an organization will resist even the slightest imposition of mandatory quality processes (which they are supposed to do by default). However once this challange is surpassed establishment of prevention as a quality approach will certainly happen. The quality concepts of Quality Guru Philip Crosby certainly identify with the views of these authors.
Great leaders are mass based-down to earth and above all who can identify with his own followers-we have yet to produce such leaders-what we have is counterfeit models od real leaders. h.c.shukul
In india even today when we conduct seminars or training programs if one where to ask who is the greatest leader we have produced omst of the people answer Mahatama Gandhi. Does this mean we are unable to produce leaders in this country any more or we just do not want to be good leaders. I have been trying to get this answer for many years and so far i am not really able to say why we are unable to produce leaders with great vision. I think it has something to do with our upbringing and the way we react to a situation. When something is going wrong we indians have decided to keep quiet and from then on we start compromising on everything we do. If the street light is not working we will not complain, if there is an accident on road we will not take time to help that person: like this we keep mum on various small things happening in our society and in this way we curb our willingness to develop into a good human being..To me a good leader is nothing but a good human being. Unfortunately we are losing our value based education every day and the real thing is sacrificed for artifical look. I am sorry to say until we peoduce good human beings we cannot come up in sphere of activity.
RE:How to indentify Gr8 Leaders- Very good
by Anand Nair on Jul 02, 2006 05:38 PM Permalink
I agree with your argument. But think if you stop to help a person on the road who has just met an accident. You would not be sure about the situation that if the person dies of the injuries, you might end up behind bar or the cops will keep visiting your home everyday for inquiry just to loosen your pocket.
So, what I think where we lack is that if I become a good person then there are another 1-less-the-billion population of this country who would pull down my pants. So, the best thing that an Indian can do in this country is live his/her life silently, earn a handsome salary and save for future days.
If one wants to become a good person then he/she will have to waste a lot of his hard earned money, time and peace of mind and at the end of the day he will have nothing in his/her hand.
Please think over it. Once you will go through any suchy ordeal, you would silently sit at your home and enjoy the tea.
Or if you think the other way then you will have to become a warrior and you would rather end up killing a few fellow Indians who are ever ready to test your patience.
