Dear Sir > > the interest charges on my card has amounted to Rs 6000/- > odd whereas I > have paid all my dues always on time and have never made > any part payment > aswell. > > The amount due on the statement for the date 21st > oct'06 and due on the > 12th Nov'06 for Rs 16096/- was not paid due to > signature missing on the > cheque issued, charges for which were agreed to be waived > off on the > customer helpline on the 30th of NOV'06 > > > This amount of Rs 16096 along with the next due amount of > rs 1177/- comes > to rs 17273/-. > > However I issued a cheque of rs 18083/- on the 30th of NOV > '06 which was > Rs 810/- in excess, which I realized and deducted in the > next payment due > on 12th Jan'07. > > I have made all my payments in full amount and very much on > time . > > Despite repeated calls and writing mails to customer > Helpline no redressal > has happened so far. > > I really don't understand the reason behind this huge > interest charges and > this poor service standards,
Dear Sir > > the interest charges on my card has amounted to Rs 6000/- > odd whereas I > have paid all my dues always on time and have never made > any part payment > aswell. > > The amount due on the statement for the date 21st > oct'06 and due on the > 12th Nov'06 for Rs 16096/- was not paid due to > signature missing on the > cheque issued, charges for which were agreed to be waived > off on the > customer helpline on the 30th of NOV'06 > > > This amount of Rs 16096 along with the next due amount of > rs 1177/- comes > to rs 17273/-. > > However I issued a cheque of rs 18083/- on the 30th of NOV > '06 which was > Rs 810/- in excess, which I realized and deducted in the > next payment due > on 12th Jan'07. > > I have made all my payments in full amount and very much on > time . > > Despite repeated calls and writing mails to customer > Helpline no redressal > has happened so far. > > I really don't understand the reason behind this huge > interest charges and > this poor service standards.
Even after paying all my outstanding dues in feb'2007 I requested SBI to close my credit card account, that never happened. Instead SBI suddenly sent me a statement in last month (April'08) with an outstanding of Rs. 33000 which they are claiming as a reversal of anaccounting mistake they did in the year 2006 which is completely flase. They are now sending people from the colleciton department at my residence and threatening my septuagenerian father who stays back in Kolkata at my permanent address. Can anybody tell me how to take action against them? I have all the proofs that I cleared off allt the dues I had had with SBI.
This is in reference to Card account of Jaya Arora where we have approx outstanding of 34000 which as communicated by your collection Representative can be settled in two equal instalments.
Our request is to settle this amount in six months as my wife is not working as she was doing few months back due to which our household income has gone down.As per him this will now be settled in court which is more of a threat voice then normal process.
Request to you is to help us out since we genuinely want to pay this amount rather then getting It process of litigation which will cost more then what the amount actually is.
Please find attached the conversation which happened with Mr Rajesh Tiwari and also recording of the same call is attached.
I got the statement showing, that my wife utilized additional card for the payment of IDEA Mumbai. This statement was received by me around by 3rd week of Dec 2007. Immediately I informed SBI cards that perticular transaction is not done by me. Later even dispute form also was sent to them duly filled in around by Mid Jan 2008 as per their requirement. But till today the case is not resolved & every month I am getting statement adding interest on it for non payment. I have asked them (SBI cards)many questions about this transaction but they have not answered a single one. Want to make complain to RBI please advice.
I wanted to close my barclay card because they are a totally mess & mismanaged company.I requsted them to tell me total amount due to me.I was told on 7/3/08 that if I paid Rs 31840.92 my account will be closed & card shall be cancelled.I paid the amount by chequebut the statement of 19/3/08 showed that Barclay has taken excess payment of Rs 10476.62 .On reversing the charges of Priority Circle Membership for which Barclay had taken Rs 5000.00 from me without my consent the total amount due to me is now Rs 15476.62 which Barclay must pay to me.But instead of paying they have sent me SMS that my credit Balance is now reduced to Rs 7924.14 instead of Rs 15476.62.Is it TRANSPARENT dealing or FRAUD on consumers.Till date they have not cancelled my card & there is no indication that will refund my money despite many letters sent to them. Rajinder Kumar Tagra Faridabad
i have barclay credit card more than six months.i have paid 15000rs thru cheque in jan2008.in feb i got new stratement but that amount was no where.i contacted the bank,they told me that your amount has been to someone else's account,then i have got the call from barclay they told me to pay 4700rs in feb and promised me that if you pay this amount we will send you your latest statement with clearance of all dues in april,but no action.i am continously getting the call from their recovery agents.i told them that atleast i need to know how much amount i have to pay.they have their outstanding with them but my amount is no where which i have paid.i am begging that please update my account with the money which i have paid.they told me to send my bank statement.i sent them a copy of my bank acount 3 time,then they replied that my account has been permanently closed due to non payment.i am just traumatized that instead of solving the problem the customer problem they closed my account.i have never deined for the payment.i spoke with cust care to contact some bank exe.they told me that they dont have any bank branch where i can go and meet someone regarding my problem.i am just stuck with the barclay card.if i dont pay the amount obnvisiouly they will add my name is defaulter list.plz help me out and tell me that what should i do to get rid of this problem
With due regards I would like to look into this matter:
In the month of February 2007, I took a SBI Credit Card being constantly persisted by a SBI Card agent. No sooner I got the card I got a call from %u201CRoyal Sundaram Alliance Insurance Company%u201D for their Health Insurance plan, I listened the whole plan on the phone, the caller asked my family details, I asked him to come over to discuss the plan, instead a week after a received a whole kit of health insurance. During this period, my mother got seriously ill; she was hit by %u201CBrain-Hammeorhage%u201D. She was in hospital the entire following month March, 2007, As I am the only bread-maker in my family, I was acutely busy the whole march. I couldn%u2019t get time to open that kit, despite of my efforts I couldn%u2019t save her and she left us on April 29, 2007. Weeks after I managed to handle my home and office affairs, when I opened that kit I was amazed to see that they had given us the insurance, there were four plastic cards on which the names and DOB of my family members were written, there was a Form indicating that if we wish to opt for that Insurance Policy, we should Fill the form immediately, paste the photographs and send it back. As I was not convinced by the policy I ignored it.
I was again taken back, when I saw my Credit Card statement dated 17th March 2007, which reflected dues of 7960.25 indicating the various admin charges and the premium of the insurance company. The insurance Comp
