The Article is really helpfull for everybody, it really gives you an idea how to go about in BPO industry.I am myself been working for Telecom Industry and find this article to be very knowledgable for freshers as well as experienced people.
It was indeed a very good article that gave an wholistic idea for anyone who goes for an interview, especially with the software industry....
The article should be commended for the fact that it not only gave the plain truth behind the subject, but also discussed to detail the pragmatic practices from the candidate
