Hi. I am an MBA with close to 3 yrs exp in marketing in the insurance sector. But somehow I have not been so successful in the insurance sector. so now i want to join a BPO. Pls let me know as to in which level can I enter the industry and what would be my growth prospects and also pls let me know what is the starting salary I can expect.
hi, My name is Ronak.I am mechanical Engineer.Just passed out.so please tell me wether my future is bright in bpo? What should i do to get job in call center.
Hi Nasha. This'z Abdul,am currently workin for some BPO,which is basically into US processes.Can u pls differentiate me about other Non-US process.Like what exactly is de criteria for getting into non US processes .
I'm Guruprasad working for MNC(Credit Cards-Recovery Division)as an Asst. Admin past 3 yrs and 4 months for now. Now i would like to move into BPO firm,and I have gave up my final year exams of bachelor degree.Is it necessary to have an degree to join BPO.Pls let me know on this.
RE:Query
by Mohit on May 14, 2007 08:44 PM Permalink
No sir it not compulsory fir u have bachelor degree bcz many call centre required 12th passed or many required graduate candidates so u choose whose call centre which requirement only 12th passed or undergraduate.
The reply to a question from a CA is not appropriate. The person answering the question doesn't know the complete job scenario in the BPO space. There are jobs available for CAs as well. You just need to explore the BPOs working in the financial domain. There are jobs available for the engineers and architects also. There are few BPOs working in highly specialized areas like architecture, pharmaceuticals etc. just to name a few.
The person answering the questions seems to know just about the voice operations and that to customer service and technology help desk.
The BPO industry streches across different domains - it seems here the advisor is only talking about call centres - which is just a part of BPO, but not to be confused with BPO in it's entirety. The answer to the CA's question was pretty ridiculous.
